2015 Copyright Jefferson Headache and Spine

To Schedule An Appointment

Call  504.455.4999​

     NEW  Patient                NEW Patient              Record Release            Fax Referral

     Registration                 Health history                                                 for Physician Office use

         

FREQUENTLY ASKED QUESTIONS

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WHAT DO I HAVE TO BRING FOR FIRST APPOINTMENT ?

 

PLEASE BRING FOLLOWING :

 

  1. Print ' NEW PATIENT ' forms above , complete them and bring with you

  2. Your Insurance card

  3. Your Photo ID or Drivers License

  4. Your medication list, any xray, MRI or lab reports you may have.

  5.  Payment for COPAY , Deductible

  6. If you have HMO plan or WC injury case...you will       need authorization number prior to your first visit.

 

WHAT IS COPAY ?   

 

Each insurance assigns a fixed amount that patient must pay at time of service. Copay amount is not billed and it must be paid at time of service.

 

WHAT IS DEDUCTIBLE ?  

 

Your health plan may have a yearly amount that you must pay before insurance pays out for doctor visit. We do not bill for deductibe and it must be paid at time of service.

 

HOW FREQUENT ARE OFFICE VISITS ?

 

Due to federal regulations, patients receiving controlled drugs are generally seen once a month . All other patient visits vary based on their treatment plan.



WHY DID I RECEIVE A BILL ? 

 

After insurance settles payment on claim, any portion of bill not paid and assigned to patient or any uncovered services are billed to beneficiary of services.



HOW CAN  I SEE THE DOCTOR IN EVENINGS OR WEEKENDS ? 

 

Evening or weekend emergency care can be received at local ER or Urgent Care Centers.



WHY DO I HAVE TO WAIT FOR MRI OR INJECTION PROCEDURE ? WHY CAN'T  I HAVE IT TODAY ?

 

Your insurance company has to generally approve any MRI or pain procedures before they can be scheduled. Please allow time for authorization from Insurance.



HOW CAN I SEE MY MRI ? 

 

Generally with in 24 hours we are able to review your MRI images on computer. As you finish taking MRI, call us and schedule an in-office review of images  with physician or if you desire, we will mail your report at your request

 

WHAT IS YOUR PRIVACY POLICY ?

We do not release any part of your medical records to a third party without your written authorization. Detailed HIPPA document will be available for your review at initial visit to our office.

 

 

WHAT IF I RUN OUT OF MEDICATIONS AT NIGHT OR WEEKENDS ? 

 

Unfortunately , our office is not physically staffed in evenings and weekends . All pharmacy requests received after work hours will remain pending until next working day.

 

What is your policy on controlled drugs ?

 

LONG TERM OPIOID USE CONTRACT :  We recommend that you sign contract If you are diagnosed with a medical condition requiring long term use of Opioids or if you are  being treated for drug addiction. Copy of contract will be provided to you and it outlines the policies related to the controlled drug prescriptions at our clinic.

 

- Please  avoid phone calls to request refill on narcotics. Due to federal regulations, refill requests for controlled drugs are accepted only during office visits.

 

- Due to high risk of diversion, misrepresentation and misuse, we are unable to accept requests for replacing lost or misplaced prescription of narcotics.